How to Fix: Skype Calls Not Connecting

Skype is among the OG of video conferencing, all ages are using it and have been for some time now. Who doesn’t know, or hasn’t used Skype by now? At home, for work or for school, Skype is good at what it does that why so many are using it globally. Even with how popular Skype is, we have all had connection issues using it, and that isn’t so good. 

A fast and reliable internet is needed, but because so many are working and learning from hom. Our internet is stretched and often, nowhere as fast as it used to be. When this occurs, apps like Skype suffer with stuttering, cut up video and audio, or the worst is when your call drops. Therefore, we created the Streaming Mode for Speedify. It recognizes audio and video streams, and prioritizes those streams over other network traffic. Speedify dynamically changes traffic patterns between bonding and redundant connections. This results in the best quality of service you can get with the Internet connections you have available.

But exactly how good is Streaming Mode? And more specifically, how good is it when it comes to Skype connection issues? We put it to test—and this article will show exactly what we got.

We all know Skype performs well when you’re on a fast Internet. But what about the real-world scenario, where most likely you don’t get that luxury?

The testing procedure consists of 2 series of tests for Skype calls:

1. Without Speedify;
2. Speedify on with Streaming Mode enabled.

In terms of devices and operating systems, we tested it on an Android smartphone and a MacBook computer. We combined Wi-Fi and cellular on the smartphone / Wi-Fi and the USB tethered phone connection on the Mac.

The evaluation is done both subjectively and objectively as follows:

• We screen capture and analyze the Skype video call quality;
• We walk towards the edge of the Wi-Fi network. This helps us simulate:
  • insufficient bandwidth conditions, as we get away from the Wi-Fi router;
  • unreliable connectivity at the edge of Wi-Fi with dead spots and packet loss;
  • disconnecting Wi-Fi internet and how quick it switches to cellular.

For the Speedify tests, we looked at the bandwidth, latency and packet loss. And, of course, how they are affected by our “course” away from Wi-Fi.

So there you have it–Speedify’s Streaming Mode makes a tremendous difference to Skype calls, eliminating any connection issues with the help of channel bonding technology.

To put it in context, here’s what happens under the hood of Streaming Mode. Speedify monitors statistics in real-time about how each of your Internet connections is performing. As connections change, and other apps start or stop sending data, Speedify adjusts its strategies on the fly. So, now you’re not chained to a chair near your Wi-Fi router, hoping to get a good signal, while on Skype calls. You can walk around and even leave the house without dropping the call. You don’t need to worry about it. Just make your Skype VoIP call: if there’s any way to get it through, Speedify will make it happen.

To learn more about Streaming Mode and how to enable it, check out the Speedify Knowledge Base article.

Get or update to the latest Speedify version and switch to Streaming Mode if you’re tired of connectivity issues in Skype calls!