Skype for Business Connection Issues? Fix Them Easily

Almost all organizations and teams use Skype or Skype for Business as a communication tool between members. With more than 300 million users worldwide, it’s a great way to conduct business or to stay connected with friends all over the world. It’s great as long as it’s working properly. But, for many users Skype seems to be unstable and have connectivity and call quality issues.

And while regular Skype users can fall back to alternative VoIP apps like Facebook Messenger or WhatsApp, things are more complicated when talking about teams and organizations. The reason for your Skype for Business issues is most likely a poor connection to the Internet. So, solving the problem means getting a fast, stable and secure connection. Read below how to get that for you and your team members.

If you look at the top 4 Skype for Business complaints, 3 of them are related to connectivity issues: 

• Unreliable communications
• Call problems
• Sync issues

The most common cause of Skype connectivity issues is actually the Internet you’re using. When you have a slow or unreliable Internet connection, your Skype isn’t able to work properly. Sometimes, you may not even realize that you have a Skype for Business connection issue until you try and use the service. And it’s most annoying when it happens during an important business call.

Skype uses a lot of bandwidth, especially for video calls. Your device is sending a complex set of data packets to the device of the person you are trying to talk to, their device is sending packets of data to you.

If your Wi-Fi connection has a momentary blip or your cellular connection fluctuates, some of the flow of those packets gets interrupted. It can take a few moments for the data to catch up.

This results in Skype VoIP calls where the audio cuts in and out, where the video lags, and where the audio and video don’t sync properly. It can also lead to Skype dropped calls.

As mentioned above, Skype will perform as good as your Internet can perform. At this time, whether you’re using a laptop, a desktop computer or a mobile device, it only uses one connection at a time. Even though you may be connected to both WiFi and cellular data on your smartphone, it’ll use only one of them. So, the solution for fast, reliable and secure Internet is simple: use a secure channel bonding service for your organization, like Speedify for Teams.

Speedify for Teams improves the performance of Skype for Business for your team. That’s because it improves your Internet connection. The Speedify app works by monitoring the quality of your Internet connections in the background and can bond all available connections simultaneously in a single “pipe”. This improves your bandwidth and connection reliability, fixing Skype for Business connection issues and leading to a smoother Skype conversation.

If you are moving between Wi-Fi networks, or your Wi-Fi or cellular network suddenly go out, you stay connected because Speedify for Teams intelligently and automatically reroutes your data until you are connected again to both networks. Best of all, you don’t notice anything because Speedify takes care of it all in the background.