Effective Date: May 28, 2014
Updated April 25, 2017
TL;DR: We DO NOT log what you do or what sites you visit through the Speedify service.
What about the Privacy of my Speedify Sessions?
We do NOT throttle, rate-limit, monitor, record, or store the content of your Internet activities. Certain protocols, such as “torrents” or Tor, may be blocked on some or all servers. We do not log the contents of your data sent or received through the Service.
The Speedify application does not require any registration to use the service. An identifier from your hardware device may be used to generate a token to identify the session with the server.
The following user specific logging data are captured by the servers: (1) the time and network location from which an initial Speedify connection was made; (2) the amount of data transferred, and (3) the duration of the Speedify connection. This information enables Connectify to troubleshoot issues, and improve performance.
So we can furnish you with bandwidth usage reporting, and features that may require it, we may store bandwidth statistics. If you do not wish to share this information, you may turn it off from inside the application by going to the “Help Menu”, selecting “Advanced”, and then turning off the “Optimization Data” setting.
There are cases where we may require more information. This includes when you place an order, or contact our support. As appropriate, you may be asked to enter your name, email address, mailing address, phone number, or credit card information.
What Does Connectify Use This Information For?
In the cases where you provide us with personal information, such as an email address, we use this information to process and verify transactions and orders, perform and improve customer service, and to send periodic communications to our customers. For example, we may use the email address you provide to us to send you information pertaining to your order. We may also send you information about Connectify, related products or services, important notifications regarding your subscriptions or account, and other related information. Historically, these have been quite rare as we respect your time as well as your privacy.
If at any time you would like to unsubscribe from receiving future emails concerning offers, promotions, or other information related to marketing, you may do so from the “unsubscribe” link at the bottom of our emails. Due to the nature of the Services, we must reserve the right to send you certain other non-marketing communications related to the Services with Connectify including via email. We pledge to keep these limited to those communications that we feel are absolutely necessary, such as emergency notifications concerning the Services.
Does Connectify Disclose Information to Outside Parties?
Except as described below, we will not disclose your personal information to outside parties.
- Third Party Service Providers – It may be necessary, at times, to share name and email addresses with trusted third parties (such as our eCommerce and transactional email platforms), who assist us in conducting our business or providing our services. These companies are authorized to use information only as necessary to provide services to us. We will not sell your email address; this is only to provide the emails that you need to actually use the service.
- Law Enforcement; Emergencies; Compliance – We do not log what you do through our servers, so we do not have any such information to provide to law enforcement or anyone else. Outside of this, we, like all companies, need to comply with the legal process including court orders and other requests from law enforcement and regulatory authorities.
Google Analytics is a web analysis service provided by Google. Google utilizes the data collected to track and examine the use of the Service, to prepare reports on its activities and share them with other Google services.
Google may use the data collected to contextualize and personalize the ads of its own advertising network.
This Service uses Raygun.io for error and exception tracking. In the event you encounter an error while using the Service a message will be sent to Raygun.io with information pertaining to the error. Information collected will include your IP address. If you do not wish to share this information, you may turn it off from inside the application by going to the “Help Menu”, selecting “Advanced”, and then turning off the “Crash Reports” setting.
If you do not wish to share this information, you may turn it off from inside the application by going to the “Help Menu”, selecting “Advanced”, and then turning off the “Crash Reports” setting.
Terms of Service
Please also visit our Terms of Service section establishing the use, disclaimers, and limitations of liability governing the use of our website and the Services here. Your use of the Services, as well as any dispute over privacy, is subject to this Policy and our Terms of Service.
Correcting and Updating Your Personal Information
To update your personal information, such as email address, email us at [email protected]
Protecting the Privacy of Children
Our Services are not intended for use by children under the age of eighteen (18) and are not directed at such children. Please do not register at Connectify if you are under the age of eighteen (18). We do not knowingly collect personal information from children under the age of thirteen (13).
This policy was last modified on 4/26/2017.
1429 Walnut St
Philadelphia, PA 19102
The Services are controlled and operated by us from the United States, and are not intended to subject us to the laws or jurisdiction of any state, country or territory other than that of the United States. We do not represent or warrant that the Services, or any part of the Services, are appropriate or available for use in any particular jurisdiction. Those who choose to access the Services do so on their own initiative and at their own risk, and are responsible for complying with all local laws, rules, and regulations. We may limit the Services’ availability, in whole or in part, to any person, geographic area, or jurisdiction we choose, at any time and in our sole discretion.