Zoom Connection Issues While Working Remotely: Speedify Keeps Calls from Freezing or Dropping

Zoom Remote Working? Solve Connectivity Issues for No Dropouts or Buffering

Zoom connection issues while working remotely, such as frozen video, choppy audio and dropped calls, usually come from one internet connection that stutters or drops. Speedify is an app that combines Wi-Fi, 4G/5G cellular, Ethernet, Starlink and satellite internet connections into one faster, more reliable connection, and encrypts your traffic like a VPN. If one connection has a hiccup or drops, Speedify moves the Zoom traffic to the others, so the call does not freeze or disconnect while you work from home.

Speedify keeps you working when the home connection gives out

HOME WI‑FI 4G/5G CELLULAR SECOND PHONE SPEEDIFY ENCRYPTED DATA HOME WI‑FI + CELLULAR HOME WI‑FI DROPS FASTER UPLOADS AND DOWNLOADS THE CALL KEEPS RUNNING VIDEO CALLS WORK APPS CLOUD FILES EMAIL
EventHome Wi-Fi drops
Your callKeeps running
BackupAny second link
SetupNo hardware

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Why Zoom Calls Freeze or Drop When Working from Home

Zoom sends your video over your upload connection and receives everyone else’s over your download connection, so a slowdown or dropout in either direction freezes the picture or garbles the audio. Plenty of people working from home run into this, and things tend to go wrong when you least expect it:

  • your home ISP can run maintenance work, so the Internet can turn slow or disconnect altogether.
  • your Wi-Fi router and/or modem can have temporary issues.
  • if you’re using 4G/5G cellular internet, the cell tower can be congested or have a fault, or you may have used up your plan’s full-speed 4G/5G data allowance.

Whatever the cause, it’s frustrating not to be able to trust your Internet connection while working from home. The fix is to stop depending on a single connection.

Three Ways to Fix Zoom Connection Issues When Working from Home

You might think that restarting your Wi-Fi router / modem could help. It can, but for how long? Calling your ISP could also help in reporting an issue, but how long will it take them to fix the problem? And can they guarantee that it won’t happen again?

Solution 1: Get a dedicated (business) plan from your ISP, if your ISP offers one and you have the budget. A business plan can be costly, and you would still depend on one internet service provider.

Solution 2: Get an extra internet connection from a different ISP, preferably of a different type: if you already have cable internet, add a 4G/5G cellular plan; if you have satellite internet, add DSL. You also need a way to switch between the two connections the moment one fails, or your video conferences still drop.

Solution 3: Use Speedify. Speedify can combine two or more Internet connections together at the same time, so as long as one of those connections is up and running, you stay online and the Zoom call continues. If you use 8×8 for calls, here is what to do when 8×8 calls drop.

How Speedify Keeps Zoom Calls Running and Secure While Working from Home

Speedify is more than just load balancing software, which sends each session over one connection at a time. Speedify uses all of your connections at the same time, splitting traffic across them packet by packet, and can intelligently reroute traffic to the working connections when one of them starts to fail. Your video calls and streams keep going without interruption.

What about data security while working from home? You are accessing company data, and you would not want it to fall into the wrong hands. Speedify also encrypts traffic going in and out of your device, like a VPN, so your company data is protected from hackers on the same network.

Speedify is an essential connectivity tool for Zoom when working remotely. The Individual plan covers up to 5 devices on Windows, macOS, Android, iOS and Linux, and you can try Speedify with a free account that includes 5 GB per month (Linux needs a paid plan). There is also Speedify for Teams, with add-ons such as dedicated servers.

Speedify

Get started with Speedify today.

Speedify combines Wi-Fi, 4G/5G cellular, Ethernet, Starlink and satellite into one faster, more reliable internet connection. Free to try: 5 GB a month with a free account. No credit card required.

🚀 Speed

Faster uploads and downloads, because Speedify uses all your internet connections at once.

📶 Stability

If one internet connection drops, Speedify moves your traffic to the others in milliseconds.

🔒 Security

AES-256 encryption on every internet connection, on any network you join.

15M+ downloads worldwide. 75K+ five-star reviews on iOS and Android.