Troubleshoot Starlink Issues and Combine Starlink with 5G, 4G, DSL and Other Connections with Speedify for Better Starlink Internet
When using Starlink to connect to the Internet, the most important thing is to get fast and reliable connectivity. Speedify's proven channel bonding technology helps achieve that by combining Starlink with other Internet connections, like another Starlink, 4G, 5G cellular or even your old DSL.
Speedify Starlink Index — real-world performance from 6,209 Starlink users: 2.4% downtime, about 34 minutes a day for always-on connections
Starlink goes down every day.
Here’s what that actually looks like.
Speedify passively monitors every connection it bonds. These figures come from 6,209 Starlink users over 14 days — compared in real time against the other connections on the same devices. No speed tests, no lab conditions.
Daily downtime
~34 min
2.4% of connected time unreachable
Median latency
60 ms
p90 spikes to 257 ms
Avg packet loss
0.17%
vs 0.08% on T-Mobile
71% ran at least one other connection simultaneously — 4,381 of 6,209 users. Cellular is the most common backup.
Use Speedify to stay online during satellite handoffs every 15 seconds
Research confirms Starlink switches between satellites every 15 seconds on a fixed schedule. Each satellite handoff is a potential dropout, and on a congested network or with any obstruction, those Starlink dropouts become real interruptions.
Speedify fixes Starlink connection drops by combining your Starlink internet connection with another satellite dish, Wi-Fi, 4G/5G cellular, or wired Ethernet at the same time. When Starlink drops, Speedify keeps your traffic moving on the backup internet connection instantly.
Speedify alerts you about your Starlink dish status
Speedify software alerts you about your Starlink dish status as soon as your dish experiences an issue - e.g. when your actuator motor is stuck, the mast is not vertical or there's a thermal throttle.
Speedify's Starlink Control Center helps you monitor all your Starlink dishes, read obstruction maps, and align multiple dishes all in the Speedify app. Get a real-time view of each dish's health and optimize the position of each Starlink dish, so you get the best possible performance out of your Starlink connections.
Speedify makes your uploads and downloads faster, more reliable, and more secure.
Speedify combines Wi-Fi, 4G / 5G cellular, Ethernet, Starlink, and other satellites for faster internet uploads and downloads
Speedify is the only software app that combines Wi-Fi, 4G / 5G cellular, Ethernet, Starlink and other satellites at once for secure, faster, and more reliable internet uploads and downloads so you stay online without interruptions.
Speedify will automatically detect and start using any available Internet connections on your device while intelligently distributing your online traffic between them for optimal performance. If you need help we have quick start guides available for most common set ups.
Speedify gets you faster uploads and downloads from the devices around you
Speedify's Pair & Share feature lets you and the devices around you pair up and share 4G/5G cellular both ways, so every paired device gets faster uploads, faster downloads, and a steadier internet connection. All sides share and use each other's cellular at once, unlike a personal hotspot, where one device gives and the rest take.
Speedify's Pair & Share feature runs over the local network between devices already running Speedify, with no extra hardware and no new data plans. Speedify creates an encrypted pool of shared 4G/5G cellular connections across all paired devices. Each device taps into that shared pool of combined connections for faster upload and download speeds and a more reliable internet connection.
See how you can use Speedify to combine different Internet connections:
How to Troubleshoot Your Internet Connection Using the Starlink Dish Alerts
When monitoring your Starlink dish status, you may encounter various alert messages that indicate different operational conditions or issues. Understanding these alerts can help you troubleshoot problems and ensure optimal performance of your Starlink internet service.
The Starlink dish alerts can be grouped into several categories:
- Operational status alerts
- Temperature-related alerts
- Positioning and movement alerts
- Connection and performance alerts
- Maintenance alerts
- Performance metrics to monitor
You can get a full description of all the Starlink dish alerts from our dedicated knowledge base article.
What You Should Do When Getting Starlink Dish Alerts
Depending on the type of Starlink dish alerts, there are things you could do to fix the situation:
- Monitor the situation before taking action, as some alerts are temporary and resolve on their own.
- Address the environmental factors if possible, for such alerts.
- Focus on addressing the most critical alerts (like thermal shutdown or motors being stuck) before moving to performance-related issues.
- Reboot your Starlink system - unplug power for 20 seconds, then reconnect.
- Contact Starlink support for assistance, if alerts persist for more than 24 hours.
Here's a recent feedback from one of the Speedify customers related to this new functionality:
"Hey, just like to say the new reporting on a Starlink connection is great. Trying to debug Starlink issues when they have the Wi-Fi bypassed is a a real pain. First time today i saw the "waiting for sw update" on the link status. Godsend, as we turn our connectivity off at night and so it misses the 2-4am window to install. And doesn't seem to install on reboot unless you go into the Starlink web portal and click the reboot button from there, so something that would have driven me around the houses for few hours fixed pronto!"
Speedify Helps You Fix Slow and Unreliable Starlink
Get started with Speedify today!
With Speedify you can combine Wi-Fi, 4G / 5G cellular, Ethernet, Starlink and other satellites into one bonded super-connection to improve livestreaming, video calling, gaming, web browsing, and everything else you do online.
Speed
Stability
Security
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Alex Gizis and the Speedify engineers discuss and explain technology including Starlink satellites, Wi-Fi 7 routers, Apple networking features, fiber optics, broadband internet, 5G mobile networks, AI, networking protocols, and much more. Follow Speedify on YouTube, TikTok, Instagram, and LinkedIn!
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Got a tech question? Let's go deeper! Pop into Speedify Office Hours live every Wednesday at 10 AM Eastern. Speedify CEO Alex Gizis and our network engineers are standing by to break down your questions about networks, tech updates, and Speedify features.
