Solved: Problem with Comcast Internet Packet Loss when Gaming or Streaming Online
Xfinity packet loss is worse than slow speed: the data does not arrive late, it never arrives, and the app has to ask again. On a game or a call that shows up as a freeze rather than a slowdown. Fiber customers see it too, as in Verizon Fios packet loss and lag.
Speedify is an app that sends your traffic over more than one internet connection at once and re-sends what goes missing, which is what actually reduces packet loss and latency spikes. Packet recovery works even on one connection; the extra speed and failover need a second internet connection, and on one connection Speedify can be a little slower.
Speedify adds an additional connection for failover if your provider has issues
Find out how to tell whether the loss is yours or Comcast’s, the hard way to fix it, the easy way, and what Speedify measurably changes.
How to Reduce Xfinity Packet Loss with Speedify
- Download Speedify on the computer or phone you game or stream on (Windows, macOS, iOS, Android).
- Open Speedify and create a free account (the free tier includes 5 GB per month), or sign in.
- Add a second internet connection next to Xfinity: on a computer, a phone shared over USB or Personal Hotspot, or a second Wi-Fi network; on a phone, keep Wi-Fi on and turn on cellular data.
- Connect. Speedify sends traffic over both connections, recovers lost packets and moves traffic to the working connection when Xfinity drops.
- Start your game or stream as usual.
What Xfinity Packet Loss Does to Games and Streams
When you play an online game like Fortnite or stream video online, information is passed between your device (e.g. a smartphone or a computer) and the game / streaming servers. This information is transferred in small bundles of data called packets. Unfortunately, sometimes packets are lost along the way, which slows down your connection. In severe cases of Comcast Internet packet loss, you may find that you become disconnected from gameplay entirely!
When Xfinity Internet Keeps Going In and Out: Fix It the Hard Way First
The first thing to do when you see Xfinity packet loss is check your connection health with Comcast’s own speed test tool or a network diagnostics tool, ideally from a computer wired to the modem. The tests often show the connection speed fluctuating or dropping at times because of network congestion, faulty or outdated hardware, or software bugs, and that causes packet loss while live streaming or gaming. Check the Xfinity app for an outage in your area, make sure the coaxial cable is screwed in tightly at the wall and the modem, and restart the modem.
So, then, you might want to take this up with Comcast, but that won’t always fix your issue, and it’ll certainly not be a fast fix. Resetting your modem, router and network adapters might lower the rate temporarily, but eventually if you’re getting a lossy Internet connection, you’ll be right where you started, with high Comcast Internet packet loss rates.
How Speedify Reduces Comcast Packet Loss: the Easier Fix
Speedify is a VPN that combines internet connections. Its technology for combining connections lets you combine multiple Internet connections at the same time, for example Xfinity plus a phone’s 4G/5G cellular, for more bandwidth and reliability and less Comcast Internet packet loss. Speedify cuts the lag spikes that lost packets cause, and in Redundant Mode, Speedify sends each packet over every connection and uses the copy that arrives first, so latency follows whichever connection is faster at that moment.
Speedify’s fast error correction works even with just one Internet connection. Speedify detects when a network packet has been lost and resends it before the Internet protocol notices, which prevents many Xfinity slowdowns before they show up.
How Speedify Performs Under Packet Loss
In Speedify’s own tests, even on a single connection Speedify largely shielded traffic from the damage caused by losing over 1% of the packets. At 5% packet loss, throughput over Speedify was more than double that of regular TCP, while keeping your private information safe with encryption.
With two connections combined, Speedify’s tests showed more than triple the throughput of a single connection without Speedify at the same packet loss level.

If you’re tired of dealing with extreme intermittent Comcast Internet packet loss, get started with Speedify today!
Speedify
Get started with Speedify today.
Speedify combines Wi-Fi, 4G/5G cellular, Ethernet, Starlink and satellite into one faster, more reliable internet connection. Free to try: 5 GB a month with a free account. No credit card required.
🚀 Speed
Faster uploads and downloads, because Speedify uses all your internet connections at once.
📶 Stability
If one internet connection drops, Speedify moves your traffic to the others in milliseconds.
🔒 Security
AES-256 encryption on every internet connection, on any network you join.
15M+ downloads worldwide. 75K+ five-star reviews on iOS and Android.



