WhatsApp Not Connecting? Here’s a Solution to All of Your Connection Issues
WhatsApp, like other social media apps, has grown so much since February 2020. They topped the 2 billion mark! It’s definitely one of the most popular instant messaging apps on the planet. Moreover, WhatsApp is, by many experts, one of the safest ways to communicate online.
But, what happens when your WhatsApp isn’t connecting? In order for you to stay in touch with family, friends and coworkers, you must have a fast and stable internet connection. If WhatsApp isn’t connecting, you first need to understand what is causing the issues before you can troubleshoot them.
So then – why is WhatsApp not connecting? Read below to see how to troubleshoot and fix the issue.
What Causes The WhatsApp Not Connecting Issue?
Some of the causes for WhatsApp not connecting issue are:
- Old versions of WhatsApp that are not updated;
- Memory cache issues;
- Corrupt data files;
- Operating system (Android, iOS) issues.
The above issues can generally be fixed by uninstalling and reinstalling the latest version of WhatsApp on your smartphone. However, if your issues with WhatsApp are as simple as not being able to send or receive messages in real time, then it’s definitely an Internet connection issue.
The reason you may only experience some of these problems has to do with the way your mobile phone connects to the Internet and how WhatsApp itself was designed.
How to Troubleshoot WhatsApp
The first thing you should do if you are having any kind of connectivity issues with WhatsApp is to make sure you are connected to the Internet and that you didn’t step into a dead spot on accident. In other words, make sure you have strong reliable WiFi signal.
Still having issues? Follow the troubleshooting guide below.
- Make sure WhatsApp is closed and not running in the background
- Restart or put your phone into airplane mode for 30 seconds and then reconnect
- Open WhatsApp and see if the problems persists
Closing the app and restarting / turning on airplane mode are the fastest way to clear common memory caches issues.
If this still doesn’t solve your problem:
- Uninstall WhatsApp from your phone
- Reinstall WhatsApp by getting the latest version from the Google Play or Apple Store.
This will stop the app from crashing. But, if it doesn’t solve connection issues, you need to deal with your device’s Internet connectivity problem.
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Fix WhatsApp Connection Issues With Speedify
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