How to Fix Disconnect Issues on Chess.com
Halfway through a game on Chess.com the site says your internet connection is gone, and you return to a lost position. What usually happened is a short break in the data travelling between your device and Chess.com – long enough for the site to give up, short enough that everything looks fine a second later.
Speedify is an app that pulls Wi-Fi, 4G/5G cellular data, wired Ethernet, Starlink and other internet connections together, so a break in any single internet connection never reaches the board. Further down, the causes of Chess.com losing its internet connection are laid out with a fix for each, along with what using Speedify prevents.
Should you have a backup 4G, 5G, Starlink, or cable internet connection?
Yes — every internet connection goes down, including Starlink, which drops for ~34 minutes a day on average. A backup connection from a different provider means one outage never takes you fully offline. The most common options are a 4G/5G cellular hotspot, a cable or DSL line, or a second satellite dish.
4G/5G cellular
Works anywhere. Just a SIM or hotspot — no installation needed.
Learn more →Cable / DSL
Best for fixed locations. Different network, so outages rarely overlap.
Learn more →Second Starlink
Adds redundancy and throughput for remote sites or heavy usage.
Learn more →Speedify bonds any two connections into one — automatic failover, more speed, no dropped calls.
Try Speedify free →What Are the Causes for Chess.com Losing Connection?
If you’re using chess.com, you may have experienced connectivity problems. These include messages that you lost the Internet connection, impossibility to play bullet and blitz games. And, of course, it’s most frustrating when you’re in a winning position!
When you have a bad connection to chess.com, it’s highly likely you will get disconnected. And that will register as you abandoning the game, thus losing it. Even if you were one move away from victory.
There are multiple causes why this could happen:
- chess.com servers are down
- issues with Internet CDN services used by chess.com
- temporary infrastructure issues with your ISP
- slow and flaky Internet on your side – being too far away from the Wi-Fi hotspot or having poor cellular coverage
- out of date browser
How to Fix Chess.com Bad Connection Issues
To rule out chess.com related issues, check their Twitter account for announcements regarding outages.
If you see chess.com losing connection and it’s not them, then it’s you. Test your online speed. Is the speed close enough to what you’re paying for? And, most important, is your lag (latency) higher than 1000ms (1 second)?
Assuming that everything is fine, here’s how you can avoid / fix chess.com losing connection:
- Make sure your browser is updated to the most current version.
- Restart your modem, router and device you’re playing on chess.com – computer, smartphone. You may also update your router’s firmware, if that’s available.
- Move closer to the Wi-Fi router or, better yet, use a wired Ethernet connection if possible.
- Move around till you get better cellular coverage, if no other connections are available.
- For best results, make sure no other apps are hogging bandwidth or memory o your device.
- Check if your ISP is having temporary issues. They should have a status page or at least a social media account to communicate that.
Of course, if you want to avoid wasting time going through all the steps above, you can just use all of your Internet connections at once. This is what the Indian chess team did to deal with their connectivity issues at the Online Olympiad of 2020, which they also won.
Most likely, you have cellular data available on your smartphone, so you can combine that with your home Internet. You’ll need a channel bonding app like Speedify for that.
Avoid Losing Connection during Games at Chess.com with Speedify
Speedify uses a technology called channel bonding that allows you to use multiple Internet connections at once. On your smartphone – it’s the Wi-Fi and cellular data that can be bonded. On a computer, there’s more flexibility about the number and type of connections.
Speedify also routes data when something happens to one of your connections. When you stumble upon a bad Wi-Fi hotspot, or your connection suddenly goes out, you will stay connected. Speedify intelligently and automatically reroutes your data through the other available connection(s) until you are connected again to both networks. Best of all, you don’t notice anything because Speedify works seamlessly.
The beauty of it is that Speedify does more than just manage your Internet connections. It is also a fast bonding VPN. It encrypts all of the data you send and receive from your device. This helps keep your private information and conversations secure from digital eavesdroppers and cyber thieves.
Say goodbye to issues like chess.com losing connection. As long as you’re connected to 2 or more connections at once with Speedify, you’re a sure win… at infrastructure; you still have to be better than your opponent to win 🙂
Alex and the Speedify team are always exploring the latest in networking and security technology—like 5G, 6G, WiFi 7, laser and satellite internet—and sharing it in new discussion content across YouTube, TikTok, Instagram, and LinkedIn every week.
Got a tech question? Let's go deeper! Pop into Speedify Office Hours live every Wednesday at 10 AM Eastern. Speedify CEO Alex Gizis and our network engineers are standing by to break down your questions about networks, tech updates, and Speedify features.
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