Internet has been a Lot Worse than Ever!
When the Spectrum app keeps buffering, your Spectrum internet usually holds up all day and falls apart at nine, when the video stops to reload part-way through. Nothing is broken. One line into your home carries every phone and TV at once, and your show gets what is left.
Speedify is an app that lets a device use Wi-Fi, 4G/5G cellular, Ethernet and other internet connections at the same time, so traffic a crowded Spectrum line cannot carry rides another one. That needs two or more internet connections; on a single connection Speedify works as an encrypted VPN and cannot stop that connection from dropping. This article sorts out whether Spectrum or the streaming app is at fault, orders the fixes, and shows what Speedify adds when a video will not stay playing. On Verizon instead? See why Verizon FiOS keeps buffering.
Spectrum or the Streaming Platform: Who Is at Fault
Before troubleshooting streaming issues with Spectrum, check a couple of things:
- The origin for the Spectrum streaming problems. The streaming platform of your choice should be up and running without issues. Check and see if there’s any news of issues for Netflix, Hulu, HBO, Disney+, BBC, etc. If it’s not them, then it’s most likely you.
- The speed of your connection: run a speed test. Netflix recommends at least 5 Mbps for Full HD (1080p) and 15 Mbps for Ultra HD (4K).
If the platform is up and the speed looks right, move on to the checks below.
Why the Spectrum TV App Keeps Buffering
When only the Spectrum TV app buffers and other apps on the same device play smoothly, the app or the device is the problem: update the Spectrum TV app, sign out and back in, and restart the TV or streaming device. When every app buffers, the problem is the connection, and the fixes below apply.
How to Stop the Spectrum App from Buffering
If your streaming platform (Netflix, Hulu, HBO, Disney+, BBC, etc.) is not having issues, it’s time to check if Spectrum has a known outage.
If Spectrum has no internet outages, go through the steps below to troubleshoot streaming issues with Spectrum.
- Reboot your router and the device you’re streaming from (computer, tablet, phone, etc.). Sometimes that’s all you need to do.
- Move closer to the wireless router. Actually, use a wired connection, if available.
- Close any background programs that might be using bandwidth. These include backup programs, social networks, collaboration tools, etc.
- Check to see if there are any other devices on your home network using bandwidth. Maybe your kids are streaming something themselves. Or playing games online.
- Try disabling hardware acceleration in your browser / streaming app’s settings. Certain combinations of devices and streaming platforms may not work well together. For laptops specifically, see why video streaming is slow on a laptop.
- Do you have a second Internet connection available (e.g. public Wi-Fi or 4G/5G cellular)? Use that extra connection along with your home internet simultaneously for faster, more stable internet. All you need is an app that combines connections, like Speedify.
Speedify Fixes Spectrum Internet Streaming Issues
As a VPN that combines connections, Speedify allows you to combine multiple Internet connections at once. This happens through a VPN-grade encrypted tunnel, so your privacy and data security are protected.
If one of the connections you’re using becomes slower or even disconnects, Speedify will automatically start moving traffic to the other working connection(s). When the initial connection is back, it uses it again.
Speedify runs on Windows, macOS, iOS, Android and Linux, so it helps when you watch on a computer, phone or tablet.
And don’t worry: just because Speedify is also a VPN doesn’t mean you can’t access your favorite streaming platforms. Speedify’s bypass feature allows only trusted traffic from Netflix, HBO, Hulu, Disney+ and more to go around the encrypted tunnel.
Those are the fixes for Spectrum Internet streaming issues. Try Speedify for free.
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