How to Fix Spectrum Internet Streaming Issues

According to data from August 2020, Spectrum Internet has hit a record number of subscribers this year! Spectrum added 30% of customers stemming from promotions and discounts related to Covid-19.

With more people working from home, schooling from home - a good internet is more important than ever. According to the Federal Communications Commission (FCC), at least 93% of Spectrum customers reached 95% of their advertised speed. 

Even with stats as listed above, you can experience buffering and other issues like any other Internet service providers. There are way more users than ever with so many of us working, schooling, and even having medical appointments from home. All these from the same bandwidths when they weren’t all at home 24/7.

Buffering and video quality meant a lot in today's times. A bad video and locking up during a business meeting is a no-no!

Want to relax? Streaming the latest family friendly series and having problems with lag or low video quality is frustrating.

If you keep reading this article, you can find out how to get the best quality when streaming on your Spectrum Internet Connection.

Before we start troubleshooting streaming issues with Spectrum, there are a couple of things you need to check:

1. The origin for the Spectrum streaming problems. The streaming platform of your choice should be up and running without issues. Check and see if there’s any news of issues for Netflix, Hulu, HBO, Disney+, BBC, etc. If it’s not them, then it’s most likely you.
2. The speed of your connection – just run a speed test. Is your Internet bandwidth fast enough, within these recommendations: at least 5 Mbps for a HD quality video / 25 Mbps for an Ultra HD video?

If it's not number 1, then it's time to troubleshoot.

You checked and your favorite streaming platform like Netflix, Hulu, HBO, Disney+, BBC, etc. are not having issues, then it's time to check if Spectrum have a known outage.

If Spectrum have no internet outages, go through the steps below to troubleshoot streaming issues with Spectrum.

1. Reboot your router and the device you’re streaming from (computer, tablet, phone, etc.). Sometimes that’s all you need to do.
2. Move closer to the wireless router. Actually, use a wired connection, if available.
3. Close any background programs that might be using bandwidth. These include backup programs, social networks, collaboration tools, etc.
4. Check to see if there are any other devices on your home network using bandwidth. Maybe your kids are streaming something themselves. Or playing games online.
5. Try disabling hardware acceleration in your browser / streaming app’s settings. Certain combinations of devices and streaming platforms may not work well together.
6. Do you have a second Internet connection available (e.g. public WiFi, mobile data, backup connection)? Just use that extra connection along with your home Internet simultaneously for faster, more stable Internet. All you need is a channel bonding service like Speedify.

As a fast bonding VPN, Speedify allows you to combine multiple Internet connections at once. This happens through a VPN-grade encrypted tunnel, so your privacy and data security are protected.

If one of the connections you’re using becomes slower or even disconnects, Speedify will automatically start moving traffic to the other working connection(s). When the initial connection is back, it uses it again.

And don’t worry – just because it’s also a VPN doesn’t mean you can’t access your favorite streaming platforms. Speedify’s bypass feature allows only trusted traffic from Netflix, HBO, Hulu, Disney+ and more to go around the encrypted tunnel.

We hope to have answered your question on fixing Spectrum Internet streaming issues. So why don’t you try Speedify for free?