Slow Internet on Phone: Quick Checks to Run First, Then Speedify for Wi-Fi and Cellular Together

Use Speedify to Combine Wi-Fi and 4G / 5G Cellular Data at the Same Time on Your Phone

A phone that shows a strong signal and still will not load a page is the most frustrating version of slow internet, because nothing on screen tells you what is wrong.

Speedify is an app that runs your phone on Wi-Fi and 4G/5G cellular at the same time, so your phone no longer depends on whichever single connection it picked. That speed and failover gain needs both connections: on one connection, Speedify works as an encrypted VPN and can be a little slower.

Read on for the quick checks to run first (a speed test against your plan, your modem and router, the cables, your provider), and then how Speedify helps with what the checks cannot fix.

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A slow connection gets in the way whenever you want to:

Before engaging in this troubleshooting guide, have your ISP contract and contact info handy. Also make sure you have at least another device available for tests.

Here is how to fix a slow Internet connection on your phone.

Troubleshooting Step 1: Run an Online Speed Test and Compare It to Your Plan

The first step to find out why your phone is so slow on the Internet is to go to speedtest.net and run an online test. While at home, use a computer connected to the router via wired Ethernet for most relevant results.

When connecting via WiFi, conduct the test near the wireless router, with no walls or objects in between.

What to do

  • Are the download and upload speeds close to what’s in the ISP contract? If so, you need to upgrade your plan. Contact your ISP for that.
  • Test speeds significantly under what your service provider committed to in the contract? Try the following steps before contacting your ISP.

Getting slow Internet speeds on your phone when connecting via Wi-Fi from a remote location from the wireless router? Time to improve your Wi-Fi signal: either put the router in a more central location or get a Wi-Fi range extender. You can also use your PC as a WiFi repeater.

Troubleshooting Step 2: Restart Your Home Modem and Router

This procedure only applies when you’re at home wondering why is your phone so slow on the Internet. It sometimes works because your router is actually a mini-computer that has a CPU, memory, local storage and operating system. Any of those can have an issue at some point: high CPU temperature, memory or operating system error (!), etc. So, as you fix a computer when it’s acting up by rebooting it, you can do the same with your router.

What to do

The simplest way to restart your modem / router is to:

  • remove the power cord,
  • wait about 10 seconds,
  • connect the power cord back into the modem / router and
  • wait for about one minute for the equipment to initialize.

Then, you can check your Internet speed again. Did this solve your slow Internet issue? If not, go to the next step.

Troubleshooting Step 3: Check the Wires that Go into Your Home Modem or Router

Again, this is something you can only do if your phone Internet is slow at home. This can happen if you have loose connectors or punched wires going in and out of your modem or router. Poor quality coaxial splitters can also have an impact on your cable Internet speed.

What to do

  • Start from your computer. Inspect the Ethernet cable that goes into the router’s WAN port: is it in good shape? Try to swap it and test speed with another one, if possible.
  • Go to the router and modem: are all connectors plugged in firmly?
  • If you have coaxial splitters, try to disconnect them and test your Internet speed.

Still no improvement?

Troubleshooting Step 4: Contact Your Internet Service Provider

Sooner or later you’re going to have to face them. Your ISP may change its network configuration or encounter technical difficulties. These are usually communicated on a status page. If your ISP doesn’t have that, it’s best to contact them.

What to do

Call your ISP or contact them through instant messaging apps or social media. After all, you do want a quick response.

Still experiencing slow Internet, at home or on public Wi-Fi networks? The next step is Speedify.

Troubleshooting Step 5: Combine Wi-Fi and 4G/5G Cellular on Your Phone with Speedify

Your phone usually has 2 internet connections available: Wi-Fi and 4G/5G cellular.

Do not rely on switching between these connections: if the switch is not smooth, it hurts your streaming, with jerky video, buffering and even disconnects. Instead, combine Wi-Fi and 4G/5G cellular at once with Speedify for more speed and a steadier connection.

Speedify’s technology for combining internet connections uses two or more Internet connections at once, for a faster and more stable Internet connection.

Here’s what you have to do:

  1. Get Speedify on your mobile device. It works on iOS, Android, macOS and Windows.
  2. Leave all your Internet connections active. On iPhones and Android smartphones, turn on both Wi-Fi and 4G/5G cellular. You can set data caps from within the Speedify app, so you won’t go over your plan and pay extra.

  1. Enjoy faster, more reliable Internet. Speedify combines Wi-Fi and 4G/5G cellular automatically. Its smart algorithms detect when one of your connections has performance issues (e.g. a bad Wi-Fi hotspot) and move your traffic to the other one, so one weak connection no longer stalls your phone.

Tired of wondering why your phone is so slow on the Internet? Get Speedify and start combining Wi-Fi and 4G/5G cellular for more speed and stability.

Speedify

Get started with Speedify today.

Speedify combines Wi-Fi, 4G/5G cellular, Ethernet, Starlink and satellite into one faster, more reliable internet connection. Free to try: 5 GB a month with a free account. No credit card required.

🚀 Speed

Faster uploads and downloads, because Speedify uses all your internet connections at once.

📶 Stability

If one internet connection drops, Speedify moves your traffic to the others in milliseconds.

🔒 Security

AES-256 encryption on every internet connection, on any network you join.

15M+ downloads worldwide. 75K+ five-star reviews on iOS and Android.