How Much Bandwidth Do VoIP Phones Need for Business and Call Centers? Use Speedify to Combine Your Office Internet with 4G/5G Cellular Data

VoIP Speed Test: How Many Phones Can Your Bandwidth Support?

Every call your business makes over the internet – the desk phones, the call centre, even the landline that is really plugged into your router – is VoIP, and it competes for the same connection as everything else in the building. How many calls that connection can carry at once depends on:

  • video or audio-only VoIP;
  • where you’re at when using VoIP calling: in an office, at home, on the go;
  • how much you’re using it: permanently or occasionally;
  • how many devices you need to use VoIP on from the same location.

Get the number wrong and callers hear every third word. That is a bandwidth and reliability problem rather than a phone problem, which is why replacing the handsets never fixes it.

Speedify is software that carries your traffic over more than one internet connection at once – the wired office line plus 4G/5G cellular data, for instance – so calls have room to breathe and keep running when one line fails. This guide covers how much bandwidth a VoIP call really needs, how to test whether you have it, and what to do when you do not.

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How Much Bandwidth Do You Need for VoIP?

Required VoIP bandwidth depends on several factors, including the service’s performance in compressing the data it sends and receives. As a rule of thumb, each VoIP call requires minimum 100 kbps, with a recommended bandwidth of 3 Mbps. This makes sure you can hear the other party as intended.

Of course, when you add video on top of that, things get big. If you get on a full HD video call, your bandwidth should be 12 Mbps.

Take into account that your smartphone or computer has background apps that consume bandwidth as well. Just to be sure, don’t just plan for the 3 Mbps for a VoIP call. If you have apps like Facebook, an email client and WhatsApp running, they will eat out of that bandwidth as well. According to this article, for a 10 Mbps connection, the typical bandwidth available for VoIP is just 2.4 Mbps.

Required VoIP Phone Bandwidth – Do I Get Enough?

If you want to make sure you’re up for VoIP on your connection, just run an online speed test. It’s a good indicator of what you can expect. Look at the upload number – if that’s good, you should be good.

Are you on the Amtrak, getting at least 400 kbps bandwidth on your smartphone? You should be good to go for a voice-only VoIP call.

Is your bandwidth not satisfactory? Need to have multiple concurrent VoIP calls from the same location? Then you should get a higher bandwidth plan from your ISP. Or use Speedify fast bonding VPN to combine multiple Internet connections together.

Speedify Helps You Meet Any VoIP Phone Bandwidth Requirements

Speedify helps people increase their bandwidth and have more reliable Internet connections. It also secures them using advanced encryption. It does this using channel bonding technology. Most of the times, you have access to at least 2 Internet connections:

  • WiFi and cellular on your smartphone and mobile device
  • wired Ethernet, WiFi and cellular dongles on your PC or Mac

With Speedify, you can combine those to create one super pipe with higher bandwidth. This way, your VoIP calls will have the best quality and you can run more calls simultaneously.

Best of all, your communication will also be encrypted and anonymized. No snoops or hackers will be able to tap in on your conversations, especially when using public WiFi hotspots.

Speedify – an Essential Element for Any VoIP Call Center Setup

The core technical coordinate of any call center is availability. The operators have to be online no matter what. And be able to take VoIP calls where they can understand the person they’re talking to.

Unfortunately the Internet connection can drop, leaving the call center in the blank. Internet can also be painfully slow so that you can’t have a decent conversation. That’s bad for your call center business and can hurt the contracts with the companies you provide services to. By combining multiple Internet connections at once, Speedify solve any connectivity issues call centers may encounter.

Speedify doesn’t do load balancing. It does much more than that – channel bonding. This way, you can be sure there won’t be any second of disconnect, which is enough to cut off all ongoing VoIP calls.

Don’t waste time and don’t let the Internet surprise you! Solve VoIP phone bandwidth requirements by using Speedify fast bonding VPN!

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