Starlink dropouts happen on every Starlink dish, and an older Gen 1 dish, the original round Starlink dish, is no exception. Frequent dropouts usually come from something blocking the Starlink dish’s view of the sky, a weak Wi-Fi signal, or the Starlink dish switching satellites about every 15 seconds. You don’t have to throw the Starlink dish away. Start with these four fixes for unstable Starlink internet.
Speedify is an app that uses your Starlink internet connection together with a second internet connection, like your phone’s cellular data or a DSL line, at the same time. When the Gen 1 dish drops out, Speedify keeps you online on the other one.
Speedify keeps you online while your Starlink dish sorts itself out
Starlink Internet Connection Drops Happen to Everyone
Speedify measures thousands of Starlink users in more than 140 countries. In September 2026, fixed Starlink dishes went offline for about 38 minutes a day on average, and Starlink dishes on RVs and boats for about 46 minutes a day.
All Starlink dishes also see short dropouts roughly every 15 seconds as the Starlink internet connection switches from one moving satellite to the next. Even a perfectly installed Starlink dish goes offline, and about 7 in 10 Starlink users on Speedify use Starlink together with a second internet connection, like 4G/5G cellular.
Find Out Why Your Starlink Gen 1 Dish Drops Out
Open the Starlink app each time you lose the internet, and check your Starlink status. If the Starlink app shows Offline or Obstructed, the problem is the Starlink dish or its view of the sky. If the Starlink app shows Online while your computer or phone drops, the problem is your Wi-Fi.
- Clear what blocks your Starlink dish’s view of the sky. Even if nothing covers the Starlink dish itself, a tree or part of your roof off to the side can block the view as the satellites move overhead. The obstruction map in the Starlink app shows where.
- Your computer, phone or TV has a weak Wi-Fi signal from the Starlink router. Move closer to the router, or plug the computer or TV into it with an Ethernet cable if your Starlink router has an Ethernet port.
- Your Starlink dish switches satellites about every 15 seconds. Every Starlink dish gets short drops when it switches, Gen 1 or not, and a drop at the wrong moment cuts a video call, game or stream. Read why the 15-second drops happen.
- Your Starlink dish is old or faulty. If the dropouts started suddenly and the obstruction map in the Starlink app is clear, contact Starlink support through the Starlink app.
For every other fix, step by step, see why is my Starlink so slow.
Stop Starlink Gen 1 Dropouts from Cutting You Off with a Second Internet Connection and Speedify
Use a second internet connection at the same time as the Gen 1 dish: your phone’s 4G/5G cellular data, a newer Starlink dish or an old DSL line, whatever you have.
Speedify is the only app that combines all of your internet connections to keep you online when it matters most. Speedify sends your internet traffic over all of your internet connections at the same time. When your Gen 1 dish drops, Speedify switches your traffic to the other internet connection, so your video calls, games and streams keep going. Speedify’s Streaming mode puts calls, streams and games first. Speedify needs that second internet connection: with the Gen 1 dish alone, it can’t stop the drops.
Download Speedify on your computer or phone, or on a router that works with Speedify to cover every device in the house. To add a phone’s cellular data to a computer, connect the phone with a USB cable, or use Speedify’s cellular sharing: put both on the same Wi-Fi, install Speedify on each, and pair them in the Speedify app.
Speedify
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