SurfEasy VPN too slow? Here’s what to do
Why does SurfEasy VPN slow down my connection?
There are several known issues that can cause your SurfEasy connection to run slowly. Before you can address your problem you have need to figure out the cause.
Note that many VPN apps are expected to slow down your browsing some because you are adding extra steps to the Internet browsing process. The SurfEasy servers must first encrypt all of the data going back and forth between your device and various websites.
However, if you are facing more than just a minor slowdown, there may be other issues. Turn off your SurfEasy VPN and check the speed of your Internet connection. If the connection is slow even when not using SurfEasy, the problem is likely your network or your ISP.
- If you are connected to the Internet via a Wi-Fi network, change networks or try and wired connection and check your connection speed again. If it is still slow, you know the ISP is the problem.
In this case, you will need to call customer support and try and get the issue resolved.
- If switching the connection to a wired connection resolves the problem, something is wrong with your Wi-Fi network.
You will need to consult the manual for your router. It may as simple as restarting the router or as complicated as replacing it.
If none of these steps fix the problem, there is an issue with the SurfEasy app. It could be in conflict with other apps running on your device or the region you are connected to could be too congested with other users.
What to do if SurfEasy VPN is slow?
If the trouble seems to be with the SurfEasy app you have several options. The first thing you should try is changing regions. SurfEasy reports that heavy user traffic can make some regions experience much slower Internet connections than others.
If switching regions does not solve the problem, you should try restarting your device. If the your slow SurfEasy problems persist you should look for other options.
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Speedify is available in the AppStore and Google Play or on our website. It allows your desktop and mobile devices to connect to the Internet through all available connections. Cell phones will combine Wi-Fi and mobile data simultaneously. No other VPN app gives you this option.
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