How to Avoid Starlink Connection Issues

Starlink Outage or Service Down?

If you never heard of Starlink or SpaceX, welcome to the 2020s! This constellation made out of thousands of small satellites orbiting the Earth works in conjunction with ground transceivers to offer broadband Internet in remote areas especially.

As with any Internet connection, Starlink is also prone to issues such as slow speeds and disconnects. This article will help you understand how Starlink works, why you might encounter slow speeds and unreliable connection and how to avoid such issues.

Starlink not working

Understanding SpaceX Starlink - How It Works

As mentioned above, Elon Musk's project works by establishing a communications network between:

  • satellites - planned to be deployed over 42,000 in the next few decades.
  • dedicated ground stations (relays), which are linked between them through optical fiber connections
  • user terminals.

Once a critical mass of the constellation is deployed, according to the initial project, satellites will be able to communicate between them directly using lasers, thus needing fewer dedicated ground relays. This is very important for minimizing the latency of the Starlink Internet connection and maximizing the speeds. As you know, one of the pitfalls of satellite Internet connections has always been high latency times.

Current Starlink speeds and latencies: up to 333 Mbps download, 38 Mbps upload, 27 ms latency (Reddit)

Expected speeds and latencies according to SpaceX: 1 Gbps download, 25-35 ms latency (AndroidAuthority)

Here's a video that technically explains the current Starlink deployment status and how it's eventually planned to work:

Current status as of March 2021: Starlink is in its beta testing stage, having deployed more than 1,300 satellites into orbit. Territories where testing has been expanded include the United States, Canada, United Kindgom, Germany, Portugal, New Zealand and Australia. This article from Tom's Guide shares some interesting stats on Starlink.

Potential Causes and Solutions for Starlink Connection Issues

We all know the symptoms for connectivity problems. It all starts with slower Internet speeds. Then, it can become unreliable, disconnecting randomly. This is best seen when streaming video or live streaming to your audience - the video will start stuttering, then it goes into "buffering mode". The last stage is disconnecting altogether.

Before we dig into the potential causes and solutions - we are assuming that current Starlink users are situated within coverage of the satellite constellation. Here are some potential causes for Starlink connection issues, together with some suggested solutions:

Potential Cause


Improper setup of the user’s antenna / receiver

>> Set up your Starlink Internet connection according to the installation instructions in your kit

>> If your Starlink is not the tallest object in sight at the install location, download the Starlink app to ensure you will have a clear field of view before you install. This is important as even small obstructions (single tree, pole, etc.) can interrupt your service.

Starlink is down or is experiencing issues

>> Check if there are any reported outages. Make sure you follow SpaceX on social for latest updates.
>> Use your backup Internet connection

Bad weather - storm, rain, cloudy skies

>> Use your backup Internet connection until conditions are better

Faulty router / modem / device

>> Restart your router / modem / device

>> Make sure you’re connected to the right hotspot / Internet connection

As you can see, it's generally a good idea to have a second connection available, in case you have any Starlink connection issues. This can be the cellular data on your smartphone or external USB dongle, a nearby public Wi-Fi connection or any type of connection you might have around.

The problem with using a backup connection is that you'll break your current session. Even if you keep the second connection active on your compter or smartphone, that device will not use both Starlink and the backup connection together at once. If you're doing a bandwidth intensive latency sensitive activity such as live streaming video or gaming, you can kiss that session goodbye. You'll have to reconnect using your backup Internet. And then, when Starlink is working, reconnect to it again.

We've got a solution for this too: using a link aggregation / channel bonding app like Speedify.

Speedify Provides Secure Seamless Failover to Avoid Starlink Connection Issues

Speedify is the only app that can combine multiple internet sources into one bonded super-connection for more stable and secure live streaming, video calling, and web browsing. Using Speedify to combine your Starlink Internet with a secondary / backup connection is the best idea for fast, uninterrupted Internet. Here's how it works:

  • Speedify uses channel bonding technology to combine 2 or more Internet connections together at once.
  • It creates a "super-pipe" out of the Starlink and backup connection. This will maintain the session when one of the component connections fails. Do not confuse this with switching between connections - it's much more than that.
  • If the Starlink connection fails or is slower, Speedify will automatically direct more or all traffic to your secondary / backup connection so you get the best speed and stay online.
  • Speedify automatically recognizes streaming activities and prioritizes them over other types of traffic.

You can even use Speedify with Starlink alone, without any secondary connection. That's because it includes strong error correction algorithms that will optimize your Starlink connection by minimizing its packet loss rate.

As a bonding VPN, all your traffic will be secured by Speedify's advanced encryption. This will protect your online privacy and sensitive data from hackers and cyber criminals.

The future looks promising for Starlink. In fact, according to Business Insider, Elon Musk wants to also make Starlink available for ships, planes, trucks ad RVs. All these scenarios, along with the "classic" fixed location one, require a seamless way to stay connected online. That's what Speedify's for!

Download Speedify

Speedify is the only app that combines your wifi, cellular, wired, and even your friend’s phone signals – and turns them into one ultra-fast and super secure link that keeps you all connected for the best possible live streaming, video calling, or just posting to your favorite app.


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