[SOLVED] Starlink Internet Not Working – What to Do

Starlink Connected Without Internet - How to Fix

The  Starlink by SpaceX is a constellation made out of thousands of small satellites orbiting the Earth works in conjunction with ground transceivers to offer broadband Internet in remote areas especially. It consists of:

  • satellites - planned to be deployed over 42,000 in the next few decades.
  • dedicated ground stations (relays), which are linked between them through optical fiber connections
  • user terminals.

Once a critical mass of the constellation is deployed, according to the initial project, satellites will be able to communicate between them directly using lasers, thus needing fewer dedicated ground relays. This is very important for minimizing the latency of the Starlink Internet connection and maximizing the speeds. As you know, one of the pitfalls of satellite Internet connections has always been high latency times.

And, as with any Internet connection, Starlink is also prone to issues such as slow speeds and disconnects. If your Starlink Internet is not working, this article will help you troubleshoot the issues and get fast, reliable and secure connectivity.

starlink drops connection

Reasons for Starlink Internet Outages

Starlink Internet not working? It usually starts with slower Internet speeds. Then, it can become unreliable, disconnecting randomly. This is best seen when streaming video or live streaming to your audience - the video will start stuttering, then it goes into "buffering mode". The last stage is disconnecting altogether.

For the purpose of this article, we are assuming that current Starlink users are situated within coverage of the satellite constellation. Here are some potential reasons why Starlink Internet may be down, together with some suggested solutions:



Improper setup of the user’s antenna / receiver

>> Set up your Starlink Internet connection according to the installation instructions in your kit

>> If your Starlink is not the tallest object in sight at the install location, download the Starlink app to ensure you will have a clear field of view before you install. This is important as even small obstructions (single tree, pole, etc.) can interrupt your service.

Starlink is down or is experiencing issues

>> Check if there are any reported outages. Make sure you follow SpaceX on social for latest updates.
>> Use your backup Internet connection

Bad weather - storm, rain, cloudy skies

>> Use your backup Internet connection until conditions are better

Faulty router / modem / device

>> Restart your router / modem / device

>> Make sure you’re connected to the right hotspot / Internet connection

It's generally a good idea to have a second connection available, in case you have any Starlink connection issues. This can be the cellular data on your smartphone or external USB dongle, a nearby public Wi-Fi connection or any type of connection you might have around.

The problem with using a backup connection is that your connectivity will break from the moment Starlink drops until it resumes or until you activate the backup connection. We've got a solution for this too: using a link aggregation / channel bonding app like Speedify.

Avoid Wasting Time Troubleshooting when Starlink Internet Not Working


When your Starlink Internet is not working, you have two options:

  • you can be reactive, and check out the troubleshooting tips on SpaceX's website. As explained above, you'll have to spend time going through all the troubleshooting steps or wait until the Starlink connection is back.
  • you can be proactive and avoid this from happening altogether. With Speedify and a second connection (e.g. a DSL line, a tethered phone, etc.), you won't even feel that your Starlink connection is down.

Speedify is the only app that can combine multiple internet sources into one bonded super-connection for more stable and secure live streaming, video calling, and web browsing. Using Speedify to combine your Starlink Internet with a secondary / backup connection is the best idea for fast, uninterrupted Internet.

Speedify Helps Avoid Situations when Starlink Internet Is Not Working

Speedify uses channel bonding technology to combine 2 or more Internet connections together at once. It creates a "super-pipe" out of the Starlink and backup connection. Do not confuse this with switching between connections - it's much more than that.

Speedify automatically recognizes streaming activities and prioritizes them over other types of traffic. If the Starlink connection fails or is slower, Speedify will automatically direct more or all traffic to your secondary / backup connection so you get the best speed and stay online.

You can even use Speedify with Starlink alone, without any secondary connection. That's because it includes strong error correction algorithms that will optimize your Starlink connection by minimizing its packet loss rate.

As a bonding VPN, all your traffic will be secured by Speedify's advanced encryption. This will protect your online privacy and sensitive data from hackers and cyber criminals.

Download Speedify

Speedify is the only app that combines your wifi, cellular, wired, and even your friend’s phone signals – and turns them into one ultra-fast and super secure link that keeps you all connected for the best possible live streaming, video calling, or just posting to your favorite app.


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