Zoom for Telehealth – Essential App to Avoid Internet Related Issues

Did you get here as you’re using Zoom (for free) when trying to have a Telehealth visit? Congrats – you’re in the right place to have your Internet connectivity issues solved. So, relax – don’t let your blood pressure go up!

Telemedicine is the here and now and you require a reliable Internet connection for that modern piece of medicine we have now. Think about it – since March of 2020, we have been seeing most of our doctors and nurse practitioners online, keeping us all safe. Telemedicine through Zoom is a time saver and a germ diffuser for certain.

You just don’t want to be mid exam and have a disruption of service will disconnect you from the video conference and discussion. Then, you’ll lose the flow and will be more concerned in filling in the gaps rather than focusing on what’s being discussed.

You think this will not happen to you? Just do a search on “<your ISP> + disconnects” (e.g.  Xfinity disconnects) or “Internet disconnecting in <city>”. See what I mean? Zoom for telehealth works best on top of a reliable and fast Internet connection. So how to get that?

As mentioned before, if you’re holding medical examinations with Zoom for telehealth, you need a fast and stable Internet for best results. Unfortunately, things can go wrong when you’re least expecting:

• your home ISP can do maintenance work, so the Internet might be very slow, if not disconnect altogether.
• your Wi-Fi router and/or modem can have temporary issues.
• if you’re using mobile data Internet, there might be an issue with the cell tower. Or you might have gone over your data plan for 4G / 5G speeds.

Whatever the cause, it’s frustrating that most of us can’t trust our Internet connection while being in a medical consultation. Unless we fix this…

You might think that restarting your Wi-Fi router / modem could help. It can, but for how long? Calling your ISP could also help in reporting an issue, but how long will it take them to fix the problem? And can they guarantee that it won’t happen again?

Solution 1: Get a dedicated (business) plan from your ISP. Of course, if you have the budget and your ISP can offer that. But that can be costly and you’d still be dependent on one Internet service provider.

Solution 2: Get an extra Internet connection from a different ISP. Preferably from a different source type, meaning that if you already have cable Internet, try to get a cellular plan. Or if you have satellite Internet, at least go for DSL. Oh, and you have to think about a fast solution to switch between these connection, should one of them fail. Otherwise, you’ll still be disconnected from telehealth sessions…

Solution 3: Use Speedify bonding VPN – it really works. The special thing about Speedify? It's the only app that can combine multiple internet sources into one bonded super-connection for more stable and secure live streaming, video calling, and web browsing. So, regardless of what happens, as long as one of those connections is up and running, you’ll be online.

Speedify does much more than load balancing (switching between connections): channel bonding. It can use all the connections at the same time. And will intelligently reroute traffic to the working connection(s) before any of them stop working. You won’t even know something happened – your video calls and streaming will go on uninterrupted.

What about data security while working from home? When working remote, data security is very important, as you’re accessing company data. You wouldn’t want that to fall into the hands of the competition. The best part with Speedify being a bonding VPN is it also encrypts traffic going in and out of your device. Your sensitive company data will be safe from hackers and cyber criminals.

So, with no false modesty, Speedify is an essential connectivity tool for Zoom for Telehealth. It’s available for individual use on up to 5 devices on all major platforms (Windows, macOS, Android, iOS, Linux). But there’s also Speedify for Teams, with more add-ons, such as dedicated servers.