You Can Combine Multiple Internet Connections Together – Like Starlink, Wi-Fi, 4G, 5G, and DSL – with Speedify, to Avoid FaceTime Group Video Call Not Working
Group FaceTime not working comes down to one of two things: a requirement or setting on one of the devices, or an internet connection that cannot keep up. A group call asks far more of the connection than a one-to-one chat, because every extra face is another video stream going out and coming back.
Speedify is an app for iPhone and other devices that uses Wi-Fi and 4G/5G cellular at the same time, so one weak signal does not take the whole group down. That only works with two or more internet connections; on a single connection Speedify works as an encrypted VPN and cannot stop that connection from dropping.
Speedify keeps the call running when the internet connection fails
This post covers the checks to run when group FaceTime fails, why the internet connection is often the cause, and three steps to keep a group call connected and encrypted with Speedify.
Fixing FaceTime Group Video Call When It’s Not Working
Before engaging in time consuming troubleshooting, make sure all participants in the FaceTime group call meet these requirements:
- running iOS 12.1 or newer;
- supported devices: iPhone 6s or later, iPad Pro or later, iPad Air 2, iPad Mini 4;
- located in countries, regions or running on carriers that support FaceTime calling;
- call forwarding is off;
- there’s at least one internet connection active: Wi-Fi or 4G/5G cellular.
If all of the above are OK and the FaceTime group video call is not working, then try the following:
- Make sure “use cellular data” is on for FaceTime, if you’re using it over 4G/5G cellular.
- Is FaceTime on? (Settings > FaceTime) You may need to turn it off and then on again.
- Restart your device.
- Update to the latest available version of iOS.
Why a FaceTime Group Video Call Can Still Fail: the Internet Connection
FaceTime requires a good amount of bandwidth from your Internet connection to work properly. When determining why your FaceTime group video call doesn’t work, look at your Internet connection.
It might be that your Internet connection is too slow and doesn’t have enough bandwidth for audio-video streaming. Or that the connection is flaky and experiencing excessive packet loss. What’s worse, is that both of these issues are often amplified when you are on the move. Mobile devices can not easily transition between different WiFi networks or cell towers without interrupting apps and dropping calls, such as the ones from FaceTime. Or, you could be connected to a WiFi hotspot, but not actually have Internet connectivity.
Regardless of the root cause, by default iPhones and other mobile devices are designed to only use one internet connection at a time. This is despite the fact that they are often connected to both Wi-Fi and 4G/5G cellular. But, what if you could use BOTH connections for their combined speed and reliability?
How Speedify Keeps a FaceTime Group Call Connected
Speedify is a VPN that combines internet connections, and it changes the way your devices connect to the internet. Instead of just using one connection, Speedify allows your devices to connect to the Internet over all available connections simultaneously. With Wi-Fi and 4G/5G cellular both in use, a FaceTime group call has more bandwidth to draw on and keeps going when one connection weakens, so it buffers, stutters and drops much less often.
Speedify also monitors the quality of your internet connections. When Speedify detects that a signal is weak or that the network is too slow, Speedify automatically reroutes the data through the other working connection. When that connection is back online and reliable, Speedify starts using it again, automatically and in the background.
3 Steps to Fix Issues Related to FaceTime Group Video Call Not Working
If you’re having issues with FaceTime group video calls not working due to your Internet connection, here are 3 steps to fix that:
- Get Speedify on your iPhone or MacBook.
- Activate all available connections. On your iPhone, turn on both Wi-Fi and 4G/5G cellular (you can set data caps in Speedify so you do not go over your plan). On your MacBook, connect to Wi-Fi and then, for example, tether your phone or use a wired ethernet connection.
- Run Speedify and connect to the fastest server. It will automatically detect and use all available connections. You can tweak the settings for each connection from the user interface.
Secure Your FaceTime Group Video Calls Further with Speedify
In addition to delivering a faster internet experience to your mobile device, Speedify is a VPN that will encrypt all the data sent to and from your device and keeps no record of the sites you visit. Speedify keeps you safe from compromised Wi-Fi networks, snooping ISPs and other threats, and was designed to go easy on your device’s battery life. Speedify also tries to send as much data as possible through Wi-Fi instead of more expensive 4G/5G cellular, which helps you avoid overage fees from your carrier.
Group FaceTime Calls That Stay Connected with Speedify
With Speedify on Wi-Fi and 4G/5G cellular, your FaceTime group calls keep going at home, in the office or on the train, even when one connection drops. Get started with Speedify now for FREE: the free tier includes 5 GB per month with a free account.
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