Citrix Workspace Disconnecting? Speedify Keeps You Connected

You Can Combine Multiple Internet Connections Together Like Wi-Fi, 4G, 5G, Starlink and DSL to Fix Citrix Workspace Issues

Sessions that end by themselves, or a timeout warning halfway through a job, point to an internet connection that keeps letting go for a second or two. Citrix Workspace reads even a very short silence as a lost link and closes the session, so a weak Wi-Fi signal can cost you the work in front of you.

Speedify is an app that keeps your Wi-Fi, 4G/5G cellular, wired Ethernet, Starlink and other internet connections all working at once: if one goes quiet, the rest keep your session alive, and your public IP stays the same, so Citrix does not see a new address. With only one connection, Speedify works as an encrypted VPN and cannot stop that connection from dropping.

Speedify keeps your work apps connected when Wi-Fi drops.

WI‑FI 4G/5G CELLULAR DEVICE WORK APPS ⚠ WI‑FI DROPPED ✓ CELLULAR TAKES OVER SPEEDIFY
Event Wi-Fi dropped
Reroute time < 1 sec
Sessions dropped 0
Backup link Any second link

Ahead: why Citrix Workspace disconnects, how to stop it timing out, and what using Speedify changes about disconnects and timeouts. If Citrix Workspace will not start at all, see fixes for Citrix Workspace not working.

Why Citrix Workspace Keeps Disconnecting

The most common cause why Citrix Workspace (formerly Citrix Receiver) keeps disconnecting is actually the Internet connection you’re using. When you have a slow, or unreliable Internet connection, Citrix Workspace isn’t able to work properly. Sometimes, you may not even realize that you have a connection issue until you try and use the service. And it’s most annoying when it happens during tasks running.

Reliable network connectivity is essential when using Citrix Workspace to access virtual apps, virtual desktops, and Unified Communications applications (VoIP). If your Wi-Fi connection has a momentary blip or your cellular connection fluctuates (for remote workers), some of the flow of those packets gets interrupted. It can take a few moments for the data to catch up.

This results in Citrix Workspace disconnecting or locking up, which means more time spent troubleshooting and less work done.

How Do I Stop Citrix Workspace from Timing Out?

To prevent Citrix Workspace from timing out due to Internet related issues, you can try the following solutions:

  • If you’re not using wired Ethernet, make sure your computer gets a strong Wi-Fi signal.
  • Check network settings: make sure your network settings are optimized, including Wi-Fi signal strength and router configuration.
  • Use a tool that combines connections, like Speedify, to combine multiple internet connections (Wi-Fi, cellular, wired Ethernet) and improve connection reliability and stability. If your employer only allows Citrix from approved IP addresses, ask IT to allow the fixed IP of a Speedify Dedicated Server, or use Bypass (Settings > Bypass) to send Citrix outside the encrypted tunnel.
  • Update Citrix Workspace and device drivers.

Fix Citrix Workspace Connection Issues Easily: Get Fast, Reliable and Secure Internet

As mentioned above, Citrix Workspace will perform as well as the Internet can. Right now, whether you’re using a laptop, a desktop computer or a mobile device, it only uses one connection at a time. Even though you may be connected to both Wi-Fi and 4G/5G cellular on your smartphone, it’ll use only one of them. So, the solution for faster, more reliable and secure Internet is simple: use a secure service that combines connections, like Speedify.

Speedify combines multiple internet sources into one more stable and secure connection for remote desktops, video calling, and web browsing. The Speedify app monitors the quality of your Internet connections in the background and can combine all available connections simultaneously in a single “pipe”. This improves your bandwidth and connection reliability, so a drop on one connection no longer ends your Citrix Workspace session.

If you are moving between Wi-Fi networks, or your Wi-Fi or cellular network suddenly go out, you stay connected because  Speedify intelligently and automatically reroutes your data until you are connected again to both networks. Best of all, you don’t notice anything because Speedify takes care of it all in the background.

How Speedify Provides Better Secure Internet for You

With Speedify you don’t have to trade security for Internet speed and reliability.  Speedify’s connection combining technology can use multiple Internet connections at the same time. This provides faster, more stable Internet and, with two or more connections combined, doesn’t slow down your connection like the other VPNs will do. On a single connection, Speedify works as an encrypted VPN and can be a little slower.

Speedify Is Used on Millions of Devices Worldwide

Speedify has made internet connections faster and more reliable for businesses and individuals since 2014.

15M+

Speedify downloads worldwide

75K+

5-star reviews for Speedify on iOS and Android

82

Speedify server points of presence in 50+ cities on 6 continents

500TB+

Of internet traffic carried by Speedify every week

Speedify Partners

Speedify works with these companies to bring faster, more reliable internet and networking technology to their customers and employees.

Xfinity
Cox
CujoAI
Comcast
OmniAccess
MVD
Magewell
Miri

How Speedify for Teams Provides Better Secure Internet for Your Organization

Speedify for Teams brings the same connection combining and encryption to everyone in your organization, with users and billing managed in one Teams dashboard, and with two or more connections combined it doesn’t slow down your connection the way other VPNs do.

With Speedify for Teams you can also get:

  • Dedicated VPN servers: they provide speed, reliability, port forwarding, and static IP addresses. Users with dedicated VPN servers will also experience more consistent speeds, as no one else is on your server.
  • Teams dashboard to manage billing, add and remove users, monitor usage statistics and view performance analytics if you have a dedicated server.
  • Management API : the Speedify for Teams API is a REST application programming interface that uses HTTP requests and provides responses in a JSON format and using HTTP status codes. You can create and remove users from your team, and check how much users are actually using their accounts.
  • Support for virtually any device running Windows, macOS, Linux, iOS and Android.

When Citrix Workspace keeps disconnecting, you have to take a look at your connection issues. The solution is at your fingertips: get Speedify today. 

Connectify Inc. is a Citrix Ready partner. Speedify is available in the Citrix Ready Marketplace.

Speedify Business Solutions

Speedify Teams

Get faster uploads and downloads and a more reliable internet connection for all the people and devices in your business.

Speedify for Routers

Power your OpenWRT, GL.iNET, or Miri router with Speedify and combine Wi-Fi, Ethernet, 4G, 5G, Starlink and other satellite internet connections together.

Speedify Embedded Solutions and Integrations

Embed Speedify software into your app or hardware products and leverage the core channel bonding technology of Speedify in new and interesting ways.